Terms of Use for Reformatios

These Terms of Use (“Terms”) govern your access to and use of the Reformatios website (the “Site”), including all content, features, and services offered through the Site (collectively, the “Services”). By accessing or using the Site or Services, you (“User,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, Refund Policy, and any other policies referenced herein.

Reformatios (“Company,” “we,” “us,” or “our”) reserves the right to update or modify these Terms at any time. Changes will be posted on the Site with an updated “Last Updated” date, and your continued use of the Site or Services after such changes take effect constitutes your acceptance of the modified Terms.

1. Eligibility to Use the Site

To access or use the Site and Services, you must:

  • Be at least 13 years of age (or the age of majority in your jurisdiction, whichever is higher);
  • Have the legal capacity to enter into a binding agreement (if you are accessing the Site on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms);
  • Comply with all applicable laws, regulations, and these Terms.

We reserve the right to deny access to the Site or Services to any User who violates these Terms or fails to meet the eligibility requirements.

2. Permitted Uses of the Site

You may use the Site and Services solely for lawful, personal, and non-commercial purposes related to exploring, purchasing, or learning about our sustainable clothing and accessories, including:

  • Browsing product listings, reading details about materials (e.g., organic cotton, recycled polyester), and learning about our sustainability practices;
  • Placing orders for Products in accordance with our Terms of Purchase;
  • Contacting our customer service team for support (as outlined in our Customer Service Policy);
  • Subscribing to our email updates (if you choose to do so) to receive news about sustainable fashion, new products, and promotions.

3. Prohibited Uses of the Site

You agree not to use the Site or Services for any unlawful, harmful, or disruptive purpose, including but not limited to:

  • Violating any applicable local, state, national, or international law (e.g., copyright infringement, fraud, or unauthorized access to data);
  • Attempting to access, modify, or disrupt any part of the Site’s infrastructure (e.g., servers, databases, or security systems) through hacking, phishing, or other malicious means;
  • Uploading, posting, or transmitting any content that is defamatory, obscene, harassing, discriminatory, or harmful to others;
  • Using the Site to collect or store personal information of other Users without their explicit consent;
  • Impersonating any person or entity (e.g., a Reformatios employee, another User) or misrepresenting your affiliation with any person or entity;
  • Using automated tools (e.g., bots, scrapers) to crawl, collect, or extract data from the Site without our prior written permission;
  • Reselling, redistributing, or exploiting any content from the Site (e.g., product images, descriptions, or sustainability information) for commercial gain without our authorization;
  • Engaging in any activity that could damage, disable, overburden, or impair the Site’s performance (e.g., sending excessive requests or spam).

We may take immediate action to address prohibited uses, including suspending or terminating your access to the Site, reporting violations to law enforcement, and pursuing legal remedies.

4. Intellectual Property Rights

All content on the Site—including but not limited to product images, descriptions, logos, brand names (“Reformatios”), sustainability guides, blog posts, and design elements—is the exclusive intellectual property of Reformatios or our licensors. These materials are protected by copyright, trademark, and other applicable intellectual property laws worldwide.

You may not copy, reproduce, distribute, modify, display, or create derivative works of any Site content without our prior written permission. Nothing in these Terms grants you a license to use our intellectual property except for the limited, non-exclusive right to access and use the Site for permitted purposes.

If you believe your intellectual property rights have been infringed on the Site, please contact us at [email protected] with details of the alleged infringement (e.g., your name, contact information, description of the infringing content, and proof of ownership).

5. User Accounts (If Applicable)

If you create a user account on the Site (to save preferences, track orders, or manage purchases), you agree to:

  • Provide accurate, complete, and up-to-date information when creating your account;
  • Keep your account password secure and confidential—you are solely responsible for all activities conducted under your account;
  • Notify us immediately at [email protected] if you suspect unauthorized access to your account;
  • Accept responsibility for any losses or damages incurred by us or others due to your failure to secure your account.

We reserve the right to suspend or terminate your account if you violate these Terms, provide false information, or abandon your account for an extended period (as determined by us).

6. Third-Party Links and Services

The Site may contain links to third-party websites, services, or content (e.g., payment processors, social media platforms, or sustainability partners). These links are provided for your convenience only, and we do not control or endorse any third-party content.

Your use of third-party links or services is subject to the third party’s terms of use and privacy policy—we are not liable for any damages, losses, or issues arising from your interaction with third parties. We encourage you to review third-party policies before using their services.

7. Disclaimers of Warranties

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REFORMATIOS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT (e.g., we do not warrant that the Site will be error-free, uninterrupted, or compatible with all devices, or that Products will meet your specific expectations beyond what is described on the Site);
  • WARRANTIES RELATED TO THIRD-PARTY CONTENT OR SERVICES (as noted in Section 6).

We make reasonable efforts to ensure the accuracy of Site content (e.g., product descriptions, pricing, and sustainability information), but we do not guarantee that all content is error-free, complete, or up-to-date. We reserve the right to correct errors or update content at any time without prior notice.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REFORMATIOS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES (e.g., lost profits, inconvenience, or emotional distress) ARISING FROM OR RELATED TO:

  • YOUR USE OR INABILITY TO USE THE SITE OR SERVICES;
  • ERRORS, OMISSIONS, OR INTERRUPTIONS IN SITE CONTENT OR FUNCTIONALITY;
  • UNAUTHORIZED ACCESS TO OR USE OF YOUR ACCOUNT;
  • THIRD-PARTY LINKS OR SERVICES;
  • DELAYS, DAMAGES, OR ISSUES RELATED TO PRODUCTS (addressed in our Terms of Purchase and Refund Policy).

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO REFORMATIOS FOR PRODUCTS OR SERVICES IN THE PAST 12 MONTHS (OR $100, WHICHEVER IS LOWER), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This limitation of liability does not apply to damages caused by our gross negligence, willful misconduct, or violations of applicable law (e.g., fraud or personal injury).

9. Indemnification

You agree to indemnify, defend, and hold harmless Reformatios, our employees, directors, affiliates, and licensors from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

  • Your use of the Site or Services in violation of these Terms;
  • Your breach of any representation or warranty in these Terms;
  • Your violation of applicable laws or the rights of third parties (e.g., intellectual property infringement or privacy violations);
  • Any content you upload, post, or transmit on the Site.

10. Governing Law and Dispute Resolution

Before initiating legal action, you agree to first attempt to resolve any disputes with us through good-faith negotiation. Arbitration shall be conducted by a single arbitrator, and the decision shall be final and binding on both parties.

This provision does not prevent you from pursuing claims in small claims court (if applicable) or seeking injunctive relief to protect your rights.

11. Termination

We may terminate or suspend your access to the Site or Services at any time, with or without notice, if you violate these Terms, engage in prohibited activities, or for any other reason in our sole discretion.

Upon termination, your right to use the Site and Services will immediately cease, and all provisions of these Terms that by their nature should survive termination (e.g., intellectual property rights, disclaimers, limitation of liability, indemnification) will remain in effect.

12. Miscellaneous

  • Entire Agreement: These Terms, together with our Privacy Policy, Terms of Purchase, and other referenced policies, constitute the entire agreement between you and Reformatios regarding your use of the Site and Services.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
  • Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

13. Contact Us

If you have questions, concerns, or feedback about these Terms, please contact our customer service team at [email protected].